I never received my download or email after purchase

Solution

If you did not receive your download information after purchasing through Digimarketplus, don’t worry, there are a few possible reasons for this and all of them can be worked out.

1. The email went to your SPAM folder

Sometimes the “Delivery” email doesn’t make it to your inbox and ends up in your “spam” or “junk” folder. This is a good place to check first, before trying any of the methods below.

2. Your may need to “whitelist” our email address

Some email providers will block email addresses they don’t recognize. If you add “deliverybot@digimarketplus.com” to your list of approved contacts (whitelist it), your email provider will let those emails come through.

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